NY Pick-10 Dec 6/20 Incorrect in Smart LuckPrev TopicNext Topic

• WhatAreTheOdds

  

  Ontario
  Canada
  Member #197,484
  April 16, 2019
  120 Posts
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  Jan 17, 2021, 2:49 pm

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  This is a heads-up that the NY Pick-10 (Keno) draw for Dec 6, 2020 seems to have been recorded incorrectly by Smart Luck. I had previously downloaded the NY Pick-10 (Keno) file via my Smart Luck Advantage Gold software. But when I saw that my averages and calculations were not coming out correctly, I went to the NY Lottery website and found the error. This is what the results for that draw date (Dec 6, 2020) actually were:

  1 11 14 15 20 21 24 29 30 34 36 45 51 62 63 69 70 74 75 77
• BobP

  

  Dump Water Florida
  United States
  Member #380
  June 5, 2002
  3,582 Posts
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  Jan 18, 2021, 1:49 am

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  In response to WhatAreTheOdds

  Quote: Originally posted by WhatAreTheOdds on Jan 17, 2021

  This is a heads-up that the NY Pick-10 (Keno) draw for Dec 6, 2020 seems to have been recorded incorrectly by Smart Luck. I had previously downloaded the NY Pick-10 (Keno) file via my Smart Luck Advantage Gold software. But when I saw that my averages and calculations were not coming out correctly, I went to the NY Lottery website and found the error. This is what the results for that draw date (Dec 6, 2020) actually were:

  1 11 14 15 20 21 24 29 30 34 36 45 51 62 63 69 70 74 75 77

  You didn't mention whether you sent the GH team an email letting them know, I hope you did.  It isn't always easy tracking down winning numbers daily.  Game websites sometimes update the date and not the winning numbers till later.  Sometimes the browser goes wacky and serves up a page from a couple of days ago, easy to mistake when in a hurry.  And of course we all make mistakes.  Suggest downloading a fresh copy to see if the error is still in there before making contact.  If you only correct your history, theirs will overwrite the wrong info over your correction next update download. 
  
  Good catch!  BobP
• WhatAreTheOdds

  

  Ontario
  Canada
  Member #197,484
  April 16, 2019
  120 Posts
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  Jan 18, 2021, 6:41 am

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  In response to BobP

  Quote: Originally posted by BobP on Jan 18, 2021

  You didn't mention whether you sent the GH team an email letting them know, I hope you did.  It isn't always easy tracking down winning numbers daily.  Game websites sometimes update the date and not the winning numbers till later.  Sometimes the browser goes wacky and serves up a page from a couple of days ago, easy to mistake when in a hurry.  And of course we all make mistakes.  Suggest downloading a fresh copy to see if the error is still in there before making contact.  If you only correct your history, theirs will overwrite the wrong info over your correction next update download. 
  
  Good catch!  BobP

  Yes, I tried to use their "Contact Us" box on their website 4 times yesterday, but it wasn't functioning. I will try to contact them by phone today, if necessary, seeing as it is now a weekday.
• Mink404Ski

  

  New York
  United States
  Member #1,100
  February 2, 2003
  4,319 Posts
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  Jan 21, 2021, 10:24 pm

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  In response to WhatAreTheOdds

  Quote: Originally posted by WhatAreTheOdds on Jan 18, 2021

  Yes, I tried to use their "Contact Us" box on their website 4 times yesterday, but it wasn't functioning. I will try to contact them by phone today, if necessary, seeing as it is now a weekday.

  I contacted Joe Hicks at Smart Luck and it's fixed ...........nice catch!

  MINK

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• WhatAreTheOdds

  

  Ontario
  Canada
  Member #197,484
  April 16, 2019
  120 Posts
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  Jan 21, 2021, 11:14 pm

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  In response to Mink404Ski

  Quote: Originally posted by Mink404Ski on Jan 21, 2021

  I contacted Joe Hicks at Smart Luck and it's fixed ...........nice catch!

  MINK

  Thanks :)

  I was very pleased that they were so friendly and easy to talk to. Great support!