Florida Lottery will go offline for systems upgrade on April 15

Apr 1, 2019, 4:48 pm (11 comments)

Florida Lottery

TALLAHASSEE, Fla. — Florida Lottery officials say they don't anticipate problems as a multimillion-dollar upgrade of a vending system goes into place this month.

But rather than press their luck, players are urged to buy earlier than normal as the new system is expected to require the main office to go offline for several hours April 15.

"The vast majority of the upgrade will occur overnight on the 15th, causing minimal inconvenience," lottery spokeswoman Keri Nucatola said. "Still, we are encouraging our frequent players who would normally buy tickets on that morning to get their tickets ahead of time."

The change was approved by lawmakers as part of a $54 million line item in the state budget last year.

Lottery Secretary Jim Poppell told members of the Senate Innovation, Industry, and Technology Committee last week that the system conversion remains on time and on budget.

"It will take approximately 10 hours to make the switch-over if everything goes correctly," Poppell said during a confirmation hearing before the committee. "Generally, what that means is when we complete operations, somewhere around midnight, we would shut the old system down, and we would come up live, hopefully, at 10 a.m. the next morning."

Las Vegas-based International Game Technology is overseeing the conversion.

The legislative budget item provides for up to 2,500 vending machines, replacing equipment and software almost 15 years old, bringing in a new communications network and improving security and anti-fraud measures.

"The new system will include improved technology and retailer enhancements that will create a better overall player experience," Nucatola said. "One example of this is the new self-service ticket checkers. These machines can be used by players to check their tickets for winners on their own, reducing the need to wait in line and adding an additional layer of security."

Poppell estimated the new gaming system has required the replacement of 130,000 pieces of electronic equipment and training for 40,000 retail employees statewide.

The change comes as the lottery has seen record growth, topping $6.7 billion in sales in the past fiscal year, which ended June 30. Poppell said sales are on pace for $7 billion in the current fiscal year. Money from the lottery is used for such things as the Bright Futures scholarship program.

There are no plans to offer games online, which is prohibited by state laws.

Orlando Sentinel

Comments

Kingofearth's avatarKingofearth

Most tickets here are purchased at Publix when people do their shopping. What kind of weirdo shops before 10AM?
This is hardly news, I would be very surprised if any casual player notices.

Stack47

Quote: Originally posted by Kingofearth on Apr 1, 2019

Most tickets here are purchased at Publix when people do their shopping. What kind of weirdo shops before 10AM?
This is hardly news, I would be very surprised if any casual player notices.

If you think shopping at 10AM is weird, bet finding that many large stores are open 24/7 really confuses you.

Bleudog101

Great article and the last sentence was what summed up my feelings...no on-line gambling???  Going to leave politics out of it, read between the lines on Florida's laws if you will!

Original Bey's avatarOriginal Bey

If you combine every service station especially chains as Wawa, you would quickly recognize many players buy their lottery tickets when they fill up for the week ahead or when grabbing their breakfast/coffee.

BuyLow's avatarBuyLow

I like the new stand alone counter top scanners, they seem to read tickets quicker and easier than the old units.  While the mew vending machines also offer scanning, I always get an error message with scratch tickets.  Anyone else experiencing the same?

MsBee18

Haven't tried the vending machines to check my scratch tickets. I usually use the counter top scanners or hand them to the clerk. And yes, the new top scanners are so much more efficient. I only use the vending the machines with my play slips to purchase my tickets. 

BuyLow's avatarBuyLow

Quote: Originally posted by MsBee18 on Apr 1, 2019

Haven't tried the vending machines to check my scratch tickets. I usually use the counter top scanners or hand them to the clerk. And yes, the new top scanners are so much more efficient. I only use the vending the machines with my play slips to purchase my tickets. 

Thumbs Up

Original Bey's avatarOriginal Bey

My experience with lottery tickets are that they scan successfully the first two or three. After that the scanner stops reading. I do it as a double check for the tickets I have determined are not winners. It never hurts to check again.

jackpotismine's avatarjackpotismine

Too many winners. Time for a "system upgrade". We gotta have more losers. Make more profits. 

ROFLROFLROFLROFLROFL

BuyLow's avatarBuyLow

Quote: Originally posted by jackpotismine on Apr 2, 2019

Too many winners. Time for a "system upgrade". We gotta have more losers. Make more profits. 

ROFLROFLROFLROFLROFL

While I love a good conspiracy theory, they really did just upgrade all of the equipment.  LOL

grwurston's avatargrwurston

Quote: Originally posted by BuyLow on Apr 2, 2019

While I love a good conspiracy theory, they really did just upgrade all of the equipment.  LOL

Yeah well, someone has to pay for the upgrades. Ie players. Yes Nod

End of comments
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