States look for winning formulas to spur lottery sales

Dec 23, 2010, 7:37 pm (11 comments)

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ATLANTA, Ga. — Buy a scratch lottery ticket in Georgia, and you can win music downloads or a seat at an Atlanta Falcons game. In New York, one of the top sellers is an all-black ticket as sleek as an Armani suit. And in Texas, where they brag that everything is bigger, a single ticket goes for $50.

With state budgets in crisis and lottery-financed programs like prekindergarten being considered for cuts, the pressure is on to make lottery tickets more attractive to casual scratchers and people who may have never dropped a dollar on a chance before.

Even at Christmas, which is the busiest season for scratch tickets, no gimmick — peppermint-scented tickets, anyone? — is too ridiculous.

In Louisiana, frequent gamblers are invited to join Club Lotteaux to receive e-mail updates and other promotions, like a chance to name a reindeer and win a package of holiday tickets and a coffee mug.

In Washington State, holiday tickets come with a chance to win a home-theater system. Georgia lottery officials, who sell a $2 ticket with the unlikely combination of a snowman and Betty Boop in a skimpy Santa outfit, are sponsoring "American Idol"-style singing contests.

"You have to find the new thing," said Margaret DeFrancisco, the commissioner of the Georgia Lottery, which is considered one of the most creative in the industry. "You're talking about discretionary dollars, and people have been pretty tight with their bucks."

Lotteries provide an average of 2 percent of the budget in the 43 states where they are legal. Nationally, that translates to almost $18 billion in profit, or a little more than cigarette taxes bring in, according to the National Conference of State Legislatures.

Lottery revenues softened in the 2009 fiscal year, dropping in 25 states and staying flat in 10 others. And though the amount brought in by lotteries has started to recover this year, states in need of cash are still considering cuts in the programs they finance. The North Carolina Education Lottery Commission, for instance, estimates that weak ticket sales will mean it contributes $40 million less than projected to education.

"There's an old wives' tale that lotteries are recession-proof," said Gordon Medenica, the New York lottery commissioner. "But every year, it's getting harder and harder."

To help, a coalition of lottery officials that nicknamed itself the Lottery Game Working Group meets regularly to find new ideas. They have a list of 200 concepts.

In many ways, it is harder to freshen the nonscratch numbers games where one buys a ticket and hopes the right numbers get drawn.

There have been efforts. Last year, the two biggest lottery games, Mega Millions and Powerball, reached a deal to let any state sell both games' tickets, perhaps the biggest change to lotteries in decades. But the biggest creative marketing push centers on an old staple: the scratch ticket, which provides as much as 70 percent of lottery revenues in some states.

Marketing concepts include mining the appeal of game shows like "The Price is Right" and "Deal or No Deal," with tickets designed to mimic the games. South Dakota has a Pheasants Forever card to appeal to hunters. In Arkansas, which overcame religious opposition to start a lottery this year, tickets have pictures of catfish and hush puppies.

"Every place in America has its own little thing that it eats," said Julie Baldridge, the spokeswoman for the Arkansas lottery. "That can be a good way to design tickets."

The key to success is catching a customer's eye, said Richard McGowan, a management professor at Boston College who studies state gambling.

"It's an impulse buy when you walk into a store," he said. "It all depends on how aggressive a lottery commissioner wants to be with advertising."

But the design of the tickets matters less to some players than others.

At one of two kiosks selling lottery tickets at the Atlanta airport, Michelle Langford, 64, shopped for Christmas presents while she waited to pick up her grandson, who was arriving from Tucson. She bought six $1 holiday scratch tickets for the women she plays cards with and a couple of $10 Jingle Jumbo Bucks for the family.

"You put it in your Christmas card and say, 'I couldn't buy you a $40 perfume package, but I'm thinking of you,' " Ms. Langford said.

Just for good measure, she also bought a couple of shots at the Mega Millions numbers game. The estimated pot was $145 million.

New York Times

Comments

ttech10's avatarttech10

With state budgets in crisis and lottery-financed programs like prekindergarten being considered for cuts, the pressure is on...

 

Guess I'll have to step up and win tomorrows jackpot for my state.

PERDUE

Maybe there would not be such a large problem if they included more winning tickets in the scratch off games. I wouldn't mind purchasing if I won more than every once in a blue moon then maybe I would purchase on a regular basis.

sully16's avatarsully16

I mostly bought scratchers for my dad, I buy them for myself and hardly ever win.

Win$500Quick's avatarWin$500Quick

No gimmicks. Just cash. Increase starting jackpots and that will increase sales. The Florida Lottery starts at $2 million. When the Lottery started in Florida in 1988 the jackpots started at $7 million. Even in a recession some players only get out bed for jackpots of 100 million or more.

Littleoldlady's avatarLittleoldlady

People are not just going to throw their money away..I don't care how many gimmicks they think up.  If a player thinks that there is a good chance they will lose their money, they aren't going to play.  Scratch-offs to me are a waste of time but there are folks who play them all of the time.  i don't see any "big winner" pictures of them in the place so they either are breaking even or losing.  Why don't these "new MBA Types" give folks credit with having a brain.  If they can't win, they aren't going to buy or play.

sully16's avatarsully16

Maybe if I come up with a bunch of great ideas , I can sell them to the state.

tg636

It is hard to overcome player burnout over too many tickets bought and too few wins. But on the other hand they are doing a good job in preventing gambling addiction. I'll pick scratch tickets out of the trash sometimes and see if someone overlooked a winner. I like to say you have almost as much chance of winning that way and it is a lot cheaper.

tlady4's avatartlady4

Quote: Originally posted by PERDUE on Dec 23, 2010

Maybe there would not be such a large problem if they included more winning tickets in the scratch off games. I wouldn't mind purchasing if I won more than every once in a blue moon then maybe I would purchase on a regular basis.

You are so right people who but tickets already know they wil get cheted and have gotten tired og throwing money away i bought six this month and did not get even 1.00 back

Same is to be said for pick 3 and pick 4 we already know that the games are rigged so how are we ever going to win

Mr. and Miss Lottery Commissioners go figure, you budgets are going fall even lower if you don't play fair and let people win

Coin Toss's avatarCoin Toss

From the OP:

In Louisiana, frequent gamblers are invited to join Club Lotteaux to receive e-mail updates and other promotions, like a chance to name a reindeer and win a package of holiday tickets and a coffee mug.

_________________________________________________

It's Club Lotteaux because so many people in Louisinan have a dog named Phydeaux!

Green laugh

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I'm with PERDUE and Win$500Quick on the looser scratchers and more winners. Gimmicks don't cut it.

temptustoo's avatartemptustoo

 GREED GREED GREED .............. THEY JUST WANT TO MAKE MORE MONEY , they are not happy making the money they are getting , they want more and more and more until they ruin the entire game and no one will play..  Hit With Stick

boise

a winning formulas are more winners equals more sales, take the wal-mart theory lower prices means more sales.

End of comments
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